Let’s start with the website appearance. It looks cool. We see a healthcare provider, chef, construction worker, and a woman who looks like a leader - those are the faces that represent the agency’s services through the cover. That’s called “website humanization” and it plays a role in the impression a potential customer gets when they first visit.
Of course, that wasn’t enough for us to write a review for the service. It’s a new agency that started working in 2018, so it still hasn’t established strong reputation on the resume writing market. The prices seem affordable, and that’s why ResumesToYou attracts new customers. But is the quality good for that price?
As always, we base our reviews on real experience. We ordered a resume to see how the service worked. It was easy to place an order and all info we needed was available at the website. From there on, things went wrong. The writer was late with the resume and the support didn’t do anything about that.
The price seems reasonable, but it’s not too affordable. This raised our standards, so we expected to get a high-quality resume.
You can’t order just a resume; you have to get it in a package with a cover letter. This is not such an issue, since most job candidates have both documents. But if you simply want a resume, this service won’t work for you.
We ordered the entry-level package, which costs $129. We got the documents one day late, and they weren’t well-written. The cover letter was especially bad. These were random short sentences taken from few cover letter samples. They made no sense.
ResumesToYou.com.au Customer Support
There’s no 24/7 support here, so you’ll have to wait for your answers. You can call the team during business hours, send them an email, or use the form at the website to send a message.
We used the form and got a rather quick answer. We complained about the documents being late and the agent assured us they would be ready soon. But when we complained about the cover letter not being good enough, they weren’t so kind. They said that we ordered entry-level documents and that’s what we got.
The delivery period is 3-5 days. That’s okay for this price, but don’t expect to get urgent resumes here. Moreover, the writers tend to be late. At least that was the case with our order. We got a sincere apology for the delay, but that’s not enough. A reliable service would provide a partial refund for such a situation.
Overall, we can’t recommend a service that takes your money and doesn’t deliver the content on time.
There are no any discounts available.