Taking a look on their website, you can notice their pick up line and right below that they show you exactly how much the cost of their main services is, followed by brief information about their company. Besides this, they offer several samples so you can make a real impression of their work.
Overall, their website looks pretty attractive and easy to use. And they offer a free consultation over the phone to make sure that their services are what you’re really looking for. So far so good. But the amount of information they provide is highly disappointing and discounts or coupon codes were nowhere to be found.
As well, the disappointments continued as we dug deeper. The communication with the writer assigned to my order – a simple CV – wasn’t friendly and he gave me the impression that he can’t wait to get rid of me. Not cool. As well, the quality of the resume wasn’t satisfying at all and he wasn’t willing to rewrite or even adjust it.
To check their quality, of course, we ordered a resume and provided all the details they needed to create an outstanding resume. Now, when you pay $99 for a resume you expect it to be flawless and to even make yourself want to hire you.
Unfortunately, it was far from that reaction. Believe it or not, there were several errors and at least the writer assigned to our resume was by far not a native writer. Basically, he just put all the information I gave him in nice format and tried to improve several things. The quality was simply disappointing.
ResumeValley Customer Support
With a resume so “good” you can’t think of nothing else but getting your money back. And so I tried to get my money back, and with this, I also get a chance to try their customer support.
At first, I tested their live chat but it took ages until I got a response, so I took a call meanwhile. The employee who answered was really bored and now very willing to help us fix our problem, but it was decent enough to help us fix our problem even if you could tell he can’t wait to hang up.
The writer really knew how to take his time to write the resume I asked for as he was very, very delayed. Well, of course, that for me it wasn’t a big problem, but professionalism is to be expected when you pay that amount of money.
There are no any discounts available.